Paper

Privacy policy

Posted September 24, 2026 · TWINLAB CONSOLIDATED HOLDINGS, INC. · EIN 46-3951742 · 4800 T-Rex Ave Ste 305

TWINLAB CONSOLIDATED HOLDINGS, INC. (EIN 46-3951742) operates ascendnutritionlab.com under the name TWINLAB HOLDINGS. Set out below is every category of personal information the site collects, the purpose each is put to, and the rights you hold over it. It is written to be read rather than to be skimmed past.

1. The data we hold

We collect only what an order or a request actually requires.

• Contact and order details: name, email, shipping and billing address, plus a mobile number if, and only if, you opt in to texts.
• Site usage: IP address, browser type, pages visited and timestamps, via cookies and similar technologies.
• Device information: device identifiers and mobile network information.

2. Text messaging

Opting in with your mobile number is consent for TWINLAB HOLDINGS to send you recurring automated marketing and informational text messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Neither the opt-in data nor the consent behind it is ever sold, rented or disclosed to anybody, and both are excluded from all other categories of data sharing named in this policy.

3. Why we hold it

• Fulfilling orders and providing the communications you requested.
• Issuing order confirmations, despatch notices and delivery updates.
• Sending offers and announcements where consent has been given.
• Improving the website and the experience of using it.
• Responding to enquiries and complying with the law.

4. Cookies and similar technologies

This site sets cookies to remember what it needs to remember during a visit and to measure traffic in aggregate. Every browser offers controls for accepting, refusing and deleting them, and those controls are the right place to set your preference.

5. Disclosure

We sell no personal information. Disclosure happens in three situations only: to the service providers handling payment, shipping, text messaging and analytics on our behalf; where a law or a court requires it; and in connection with a transfer of the business. In every one of them, SMS opt-in data is excluded.

6. Your rights over this data

Residents of California may ask what is held, have it deleted, and opt out of its sale, though nothing here is sold in the first place. Exercising any of those rights costs nothing and changes nothing about how you are treated. Write to pitch@ascendnutritionlab.com. We answer requests from outside California on the same footing.

7. Keeping it safe

Access is limited to the people who need it and transmission is encrypted. That said, no system carried over the public internet is perfectly secure, and any company claiming otherwise is overstating its case.

8. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy from time to time. Changes are posted here with a revised date.

10. Where to send a request

TWINLAB CONSOLIDATED HOLDINGS, INC.
EIN 46-3951742
4800 T-Rex Ave Ste 305, Boca Raton FL 33431
US
Email: pitch@ascendnutritionlab.com

Asking base camp

Call +1 (561) 443-5001 during Monday to Friday, 9am to 5pm Eastern, write pitch@ascendnutritionlab.com, or post TWINLAB CONSOLIDATED HOLDINGS, INC., 4800 T-Rex Ave Ste 305, Boca Raton, FL 33431, US. Say whether you want a copy, a correction, or deletion. We answer within two business days and finish within 30.